Frequently Asked Questions

Donation and payment options

We are a small team, and we ask that you first try to find the answer to your question in this FAQ. It answers all common questions we receive.

If you can’t find the answer to your question, please email our team

If you’re donating with direct debit (through your bank account), please email our team to change or cancel your donation. 

If you’re donating with a credit card, please pull up a past donation receipt you’ve received via email and follow the instructions relevant to your situation: 

a. If your receipts are sent via Charitable Impact: Please follow the instructions on your receipt to change or cancel your donation. 

b. If your receipts are sent directly by our team, from the sender address [email protected]: Please email our team to change or cancel your donation. 

The first thing we’d like you to know is that we recently launched new online donation forms. They’re safe and secure, but we’re still working out some headaches. Please bear with us, and email us if you have any questions.

You should receive a confirmation email immediately after completing your donation. 

You should receive your donation receipt via email within 2 business days of completing your donation. 

If you have not received either of these emails within the timeframe we specified above, please email our team and we will investigate and address the issue. Thank you!

Yes! You can make a quick and secure online donation using a credit card or your bank account. To learn more about the giving options in our new online donation forms, check out our blog post for key information on splitting your donation, reducing third-party fees, and more. Thank you!

Yes, we accept cheque donations.

Important: Please note that you will need to write your email address on your cheque in order to receive your tax receipt. Here are our cheque donation instructions: 

Step 1: Make your cheque payable to Rethink Charity Foundation. 

Step 2: In the cheque memo line, write the charity, fund, or combination of these that you wish to donate to. (e.g., 50% Charity A, 50% Charity B). 

Step 3: Write your email address on the cheque, so we can send you your tax receipt.

Step 4: Mail your cheque to Rethink Charity, 308-303 East Pender St., Vancouver, BC V6A 0J3. 

That’s it! Once we deposit your cheque, we will issue your tax receipt within two business days. 

Yes! Our new online donation forms allow you to split your gift between up to five charities or funds in total. See a step-by-step example in our blog post.

Sorry, we are a small nonprofit team and we do not have the capacity to process donations over the phone. You can make a secure online donation on our website using your bank account or credit card. If you are interested in donating by cheque or wire transfer ($5,000 minimum), or would like to set up legacy giving, please email our friendly team at [email protected] 

Yes! We can withhold all personal information from the charities you’re supporting, but please note that the RC Forward team itself needs your address information in order to issue your tax receipt.

To donate anonymously: If you’re donating online by credit card or direct debit, follow the instructions on the form to make your donation anonymous. If you’re donating offline (by cheque, wire transfer, or other methods), please clearly communicate that you wish for your donation to be anonymous, by writing in the comment or memo box, or by emailing our team at [email protected] 

Yes, you can set up a recurring donation that repeats monthly. We now offer this option for both credit card donations and for direct debit donations from your bank account. Follow the instructions on our secure online donation forms to set this up!

We encourage you to use the donation method that works best for you. For donations over $1,000, we recommend setting up an online bank account donation directly through our website, in order to eliminate credit card fees. Check out our other FAQ entries to learn more about cheque, crypto, securities, and wire transfer donations.

As of February 26, 2020, we allocate 4% of all donations made through our platform to our operations, except for donations that meet one of the following criteria:

  • Donations made directly to our partner charities that are registered in Canada (i.e., Against Malaria Foundation and Iodine Global Network, as of February 2020). None (0%) of these donations will be allocated to our operations, unless the donor indicates that they wish to support our operations with a portion of their donation. (Note that this exception does not include donations to RC Forward Funds.)
 
  • Large donations made by donors who have provided significant support for our operations in the past. These exceptions will be determined on a case-by-case basis through correspondence with the donor. If you feel this applies to you, please reach out to our team at the time of donation for more information.
 
  • Donations made to charities that are not official partner charities (our partner charities are those listed on our website under “Top Charities”). In these cases, it is possible that a proportion of the donation larger than 4% will be allocated to our operations. The operations allocation will be determined on a case-by-case basis through correspondence with the individual donor.

 

We (Rethink Charity) are a small nonprofit, and this 4% operations allocation is used to offset the costs we pay to run RC Forward. We hope that this allocation will only be temporary. You can read more about our decision on this here.

Yes, we can generally accommodate these types of donations, and we’re currently exploring the most cost-effective brokerage options.

To get started, email our team

We are delighted that you can include any of the charities or funds on the RC Forward platform in your will. To learn more about how to get started, please email [email protected]

Yes! 

If your company uses YourCause

In the YourCause donation portal, donate to “Rethink Charity Foundation” (Registration ID: 793187881RR0001). RC Forward is a project of Rethink Charity Foundation.

In the “Campaign, project or program” designation, specify how you would like your donation allocated (e.g., “Against Malaria Foundation”). If you would like to split your donation across multiple charities or funds, just specify this (e.g., 50% to ALLFED, 50% to RC Forward Climate Change Fund). 

Your official donation receipt will be issued by YourCause. 

Generally, donations made through YourCause will be granted out to Rethink Charity Foundation on a monthly basis. Once your donation is received by us, it will start moving through the international regranting process (learn more here). 

Thank you for leveraging the power of employee donation matching to maximize your impact!

If your company uses Benevity

In the Benevity donation portal, donate to “Rethink Charity Foundation” (Registration ID: 793187881RR0001). (RC Forward is a project of Rethink Charity Foundation.) 

In the ”Note” designation, specify how you would like your donation allocated (e.g., “Against Malaria Foundation”). If you would like to split your donation across multiple charities or funds, just specify this (e.g., 50% to ALLFED, 50% to RC Forward Climate Change Fund). 

Your official donation receipt will be issued by Benevity. 

Generally, donations made through Benevity will be granted out to Rethink Charity Foundation monthly, on the 21st of the month following the gift. Once your donation is received by us, it will start moving through the international regranting process (learn more here). 

Thank you for leveraging the power of employee donation matching to maximize your impact!

Regranting, privacy, and general information

RC Forward is a secure online donation platform that connects Canadians with high-impact charities around the world.

RC Forward is operated by a small nonprofit team, and is a project of Rethink Charity. Rethink Charity is a registered charity in Canada (Rethink Charity Foundation, BN 79318 7881 RR 0001). 

All of our partner charities meet at least one of the following five criteria:

  • The charity currently is or recently was recommended by a well-respected, unbiased, evidence-based charity evaluator, for example GiveWell or Animal Charity Evaluators.
 
  • The charity has been identified by a third-party expert in the charitable sector as implementing extremely cost-effective interventions in its particular cause area.
 
  • The charity is itself a well-respected, evidence-based charity evaluator or incubator.
 
  • The charity serves to educate and build a community around concepts like high-impact and cost-effective charity.
 
  • The charity’s intervention is as of yet unproven, though evidence reviewed by the experts mentioned above suggests the intervention is especially promising.
 

Our list of selected charities is not exhaustive by any means, and we hope to continue to add charities as time goes on. Rethink Charity reserves the right to add and subtract charities from the list with or without public explanation. We also reserve the right to deny any charity a spot on our list even if they meet one or more of the above criteria. With that said, we strive to be as inclusive as possible within the bounds of high-impact charity.

Our default is to share your name and donation total with the charities you support. If you’re donating online, follow the instructions on the donation form to choose what information you’d like shared. (You can easily make your donation anonymous to the charities you support.)

If you’re donating offline (via wire transfer, cheque, cryptocurrencies, or other methods), our default is to share your name and donation amount with the charity unless you contact us with other preferences. Thank you!

Our goal is to maximize your donation’s positive impact on the world. In line with this goal, RC Forward is the most cost-effective way for Canadians to support our partner charities located outside of Canada. By using the RC Forward platform to donate to these charities, you’ll receive an official donation receipt that you can use to claim valuable charitable tax credits. If you were to donate through these charities’ websites, these tax credits wouldn’t be available. Given that Canadian charitable tax credit rates are generally between 20% and 49% of the amount you donate, they far outweigh the 4% of your donation that we allocate to RC Forward’s operations. 

Estimate your credits with our calculator

For charities that are already registered in Canada (Against Malaria Foundation, Schistosomiasis Control Initiative, and Iodine Global Network), you’ll receive the same tax benefits and similar credit card fees by donating via the charity’s website. In this case, the main advantage of giving through RC Forward is the convenience of making all of your high-impact donations in one place. However, if you’re only donating to one of these charities, or would prefer for your donation to be delivered to the partner charity instantly, giving through the partner charity’s website may be the best option for you.

Feel free to get in touch if you have additional questions about whether giving through RC Forward is right for you!

Depending on when you donate, it may take up to several months for your donation to be received by the charity. But it’s not always that long. Track your donation’s progress through regranting on our tracking page.

Our team moves your donation from Canada to its destination with a registered 501(c)(3) organization in the United States. There’s actually several steps in this journey, and its complexity is one reason it takes some time for your donation to reach the charity.

One step in the process is converting your donation’s currency from Canadian to American dollars. Batching donations together to exchange more at one time is one way we maximize cost effectiveness, thereby increasing your impact.

A strong desire to immediately get your donation to your chosen charity is one reason to donate directly through the charity’s website instead of using RC Forward, but unfortunately in most cases you’ll then forfeit valuable Canadian tax credits

We use operations allocations to pay for

  • Salaries for our team of four
  • Third-party cross-border and fund transfer fee coverage;
  • Technology, accounting, and legal costs, as well as conference attendance for our staff

Yes! You can donate to any of the EA Funds through RC Forward. There are four EA Funds: Global Health and Development Fund; Animal Welfare Fund; Long-Term Future Fund; and Effective Altruism Infrastructure Fund.

EA Funds is a project of the Centre for Effective Altruism (CEA). Please follow the following instructions so that we can correctly allocate your donation: 

Online, credit card donations: First, complete your donation on our Centre for Effective Altruism (CEA) donation page. Then, please complete this form to allocate your donation to one or more EA Funds.

Donations made by our alternative methods: For donations of more than $1,000 at once or more than $200 monthly, we offer alternative methods to reduce credit card fees. Reach out to [email protected] for more information. You’ll be given instructions to earmark your donation—follow these instructions to specify the EA Fund or Funds you’d like to donate to. 

Yes, you can use RC Forward to donate from any country. However, you will only be able to use your official donation receipt if you have a valid Canadian physical address.